Obtaining GST Receipts for Rides

YourRide automatically emails GST receipts to your registered email after each ride is completed. These receipts are essential for your expense tracking and tax documentation. This article guides you through retrieving your GST receipt, troubleshooting missing emails, and contacting support if further assistance is required.

How to Access Your GST Receipt

Check your email inbox shortly after your ride ends for the GST receipt from YourRide. The email includes details such as trip fare, GST amount, date, and taxi partner information. Receipts are sent to the email linked to your YourRide passenger account.

Troubleshooting Missing GST Receipts

If you don’t see the receipt in your inbox, please check your junk or promotional folders. Add YourRide’s email address to your safe sender list to prevent future issues. Ensure your account email is current by reviewing your profile settings in the passenger app.

Requesting a Resent GST Receipt

To resend a GST receipt, contact YourRide support via the app or website. Provide your account email and trip details (date, time, pickup and drop-off locations). Our team will promptly resend the receipt to your registered address.

Account Recovery Assistance

If you cannot access your account to retrieve receipts, contact support for account recovery help. Verification of your identity and trip details will ensure secure access restoration while protecting your privacy and data security.

Conclusion

YourRide ensures GST receipts are conveniently emailed after each ride for your convenience and compliance. Check your email folders, update your account details, and reach out to support for any receipt or account access issues. We are committed to seamless, reliable customer service for your journeys.