How to Retrieve Ride Receipts If Not Automatically Received

YourRide automatically emails ride receipts after each trip for your convenience and record keeping. Sometimes, receipts may not appear in your inbox due to email settings or subscription status. This guide helps you understand how to retrieve your ride receipts efficiently and ensure you receive them consistently moving forward.

Check Your Email Settings and Subscription

Verify you have not unsubscribed from YourRide emails. Confirm your spam or junk folder is checked regularly and mark YourRide as a safe sender to avoid missing receipts.

Use the Passenger Mobile App Receipt Feature

Access your ride history through the YourRide passenger app. Select the desired ride to view and download the receipt. This provides quick access without depending solely on email delivery.

Contact Customer Support for Assistance

If receipts are missing, contact YourRide support via email or the app. Provide trip details so support can resend receipts and help resolve email subscription issues to ensure future deliveries.

Save and Manage Your Receipts Efficiently

Emailed receipts can be saved as PDFs using your email client’s options. Organize these files for easy access during expense tracking, tax preparation, or reimbursement processes.

Conclusion

Retrieving your ride receipts from YourRide is simple through app history or customer support. Maintaining email subscription and managing receipt files aids in hassle-free record keeping. For any issues, our team is ready to assist, ensuring your travel documents are always accessible and reliable.