How to Pay Using a Digital Voucher and What to Do If It Doesn’t Apply

Using a digital voucher to pay for your taxi ride with YourRide is a convenient way to enjoy seamless transport across the country. This guide explains how to add and apply vouchers through the YourRide app and outlines steps to take if you encounter payment issues, ensuring your trip runs smoothly every time.

Adding Your Digital Voucher to Your Account

First, ensure your digital voucher is added to the YourRide passenger app. Navigate to the "Payments" section, select "Add Voucher," and enter the voucher code provided. Once added, the voucher balance will appear and be ready to use for future bookings.

Selecting the Voucher at Booking

When booking a ride, choose the digital voucher as your payment method. This selection ensures the voucher balance covers your fare, providing a cashless and hassle-free payment experience, aligned with YourRide’s commitment to customer convenience and reliability.

What to Do If the Voucher Does Not Apply

If your voucher isn’t applying at checkout, check your voucher balance and validity in the app. For unresolved issues, promptly contact YourRide customer support with voucher and booking details. Our team will ensure the driver is paid and assist in resolving payment conflicts for uninterrupted ride service.

Contacting Customer Support for Assistance

For technical difficulties or payment discrepancies regarding digital vouchers, contact YourRide support via the app or website. Provide your booking reference and voucher code to receive swift assistance. YourRide prioritizes customer connectivity and reliability to maintain smooth and trustworthy ride experiences.

Conclusion

Paying with a digital voucher in the YourRide app offers convenience and flexibility. By adding your voucher correctly and selecting it during booking, you can enjoy seamless rides. If issues arise, contacting support ensures swift resolution, keeping your travel experience reliable and hassle-free with YourRide’s trusted network.