How to Change or Cancel Your Trip
At YourRide, we prioritize your convenience and flexibility in managing your taxi bookings. Whether you need to change or cancel your trip, this guide will help you navigate the process quickly and efficiently using our passenger app, ensuring a seamless experience from start to finish.
Accessing Your Booking
Log into the YourRide passenger app and navigate to the 'My Trips' section. Here, you'll find your active bookings displayed with options to modify or cancel each trip to suit your changing plans.
Changing Your Trip Details
Select the trip you wish to update and tap 'Edit.' You can change pickup times, locations, or destinations. Confirm your changes to update the trip details instantly within the app.
Canceling Your Trip
If you need to cancel, choose the trip and tap 'Cancel Trip.' Review any applicable cancellation policies or fees before confirming to avoid surprises.
Need Further Assistance?
For help beyond the app, contact YourRide customer support available 24/7. Our team is dedicated to resolving booking issues efficiently to ensure your travel plans remain stress-free.
Conclusion
Managing your trips with YourRide is designed to be straightforward and customer-focused. By following these steps, you can confidently change or cancel your bookings, maintaining control over your travel plans with ease and reliability.
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