Why Taxi Fares May Differ Between App and Phone Bookings

At YourRide, transparency and fairness in pricing are essential. However, taxi fares may vary between app and phone bookings due to differing fare structures. Understanding these differences helps customers anticipate costs and make informed decisions for a reliable and convenient travel experience across our nationwide taxi network.

Different Fare Calculation Methods

App bookings calculate fares based on distance and travel time, charging per kilometre and minute. Phone bookings often use a traditional meter that includes distance plus waiting time, which may increase costs in traffic congestion or during stops.

Impact of Traffic and Waiting Time

Waiting times and traffic delays affect phone-booked taxi fares more significantly due to their meter’s calculation. App fares are usually more predictable since the algorithm accounts for estimated time and distance upfront, enhancing pricing transparency for passengers.

Pricing Model Transparency

YourRide’s app displays fare estimates before booking, promoting price clarity. Traditional phone bookings may not provide upfront pricing, leading to fare variations based on real-time conditions and meter usage, which can cause customer confusion.

Maximizing Fare Consistency

To get consistent fares, we encourage using the YourRide passenger app. It provides transparent pricing and instant booking confirmation, connecting customers to our extensive taxi partner network seamlessly and reliably across New Zealand.

Conclusion

Fare differences between app and phone bookings arise from distinct pricing models and real-time factors like traffic. YourRide’s app offers transparent, predictable fares for better customer convenience and trust, making it the preferred choice for booking taxis nationwide.