How to Reset Your Password or Regain Account Access

At YourRide, we understand that accessing your account quickly is crucial for a smooth taxi booking experience. If you are unable to log in or haven’t received the password reset email, our support team is ready to help you regain access efficiently and securely with minimal disruption to your travel plans.

Step 1: Attempt Password Reset via App or Website

First, try to reset your password by selecting the "Forgot Password" option on the YourRide app or website. Enter your registered email address to receive a password reset link. Check your spam or junk folder if the email doesn’t arrive promptly.

Step 2: Contact Support if Reset Email Is Not Received

If you do not get the password reset email or face technical issues, reach out to YourRide customer support. Provide your registered email and mobile number for verification. Our team can manually reset your password to a temporary one for you to log in.

Step 3: Using Your Temporary Password Safely

Temporary passwords might be the last four digits of your mobile number or a system-generated code. Use this to log in promptly and update your password to a new, secure one in your account settings to ensure ongoing security.

Conclusion: Secure and Accessible Account Management

YourRide prioritizes your account security and accessibility. If you face any login issues, don’t hesitate to contact support for fast assistance. Following these steps will ensure you regain control of your account quickly and continue to enjoy reliable taxi booking services across the country.