Who to Contact for Emergency Support During Your Trip

When traveling with YourRide, knowing who to contact during an emergency ensures your safety and peace of mind. This guide explains the key contacts and steps to take if you face urgent situations while using our taxi service. Stay informed and prepared to handle unexpected events effectively.

Immediate Emergency Assistance

In a critical emergency, always dial 111 for police, fire, or ambulance services immediately. Your safety is paramount, and emergency responders provide the fastest help in life-threatening situations during your trip with YourRide.

Contacting YourRide Support

For urgent assistance related to your ride, use the YourRide passenger app’s 'Help' feature or call our support hotline. Our customer-focused team is ready to assist with any safety concerns, ride issues, or immediate inquiries during your journey.

Driver Partner Support

If you need to contact your driver directly during a trip emergency, use the app’s call or message function. YourRide connects you instantly to your driver for clear communication and swift resolution of any concerns.

Additional Safety Tips

Always share your trip details with a trusted contact, stay aware of your surroundings, and keep your phone charged. Utilize YourRide’s in-app safety features for added security throughout your journey.

Conclusion

YourRide prioritizes your safety by providing clear emergency contacts and support options. Remember to call 111 for critical emergencies and use our app for immediate assistance related to your trip. Staying informed helps ensure reliable and secure travel experiences every time.