Updating Vehicle Details or Requesting Vehicle Wrap Removal

Introduction

At YourRide, keeping your vehicle information current ensures smooth operation and compliance across our taxi network. If you experience difficulties updating vehicle details or need to request the removal of a vehicle wrap via the app or portal, our support team is here to assist you promptly and professionally.

When to Contact Support

If the app or portal does not allow you to update vehicle information or request vehicle wrap removal, email YourRide Support. Include specific details about your request to help us resolve the issue efficiently without delay.

Required Documentation

Attach clear photos of your vehicle, valid registration, and insurance certificates to your email. These documents verify the vehicle’s status and ensure your request complies with Our safety and partnership standards.

How Support Processes Your Request

Our support team reviews the provided information and processes your update or wrap removal promptly. You will receive a confirmation once the changes are successfully completed, ensuring your vehicle records remain accurate and up-to-date.

Tips for a Smooth Experience

Provide complete and clear documentation in your initial email. Use the registered email linked to your YourRide partner account to avoid delays. Keep copies of all correspondence for your records to facilitate any future inquiries.

Conclusion

When technical limitations prevent vehicle detail updates or wrap removal requests in the app, contacting YourRide Support with the necessary documentation ensures quick resolution. We prioritize accurate, reliable vehicle records to support our taxi partners and maintain high service standards nationwide.