Updating Driver Email Address

Introduction

At YourRide, maintaining accurate driver contact information is essential for seamless communication and service. If you need to update the email address associated with a driver account, this guide will walk you through the process efficiently and securely.

Why Update a Driver Email Address?

Correct email addresses ensure timely notifications about bookings, payments, and account updates. An outdated or incorrect email can disrupt communication, leading to missed opportunities and reduced reliability for both drivers and YourRide partners.

Steps to Update the Driver Email Address

• Prepare the driver account details, including driver ID and current registered information.
• Contact YourRide support via the official support channel or email.
• Provide the incorrect email currently linked to the driver account and the new, correct email address.
• Verify your identity as the account owner or authorized representative when requested by support.
• Wait for confirmation from YourRide support once the update is completed.

Important Considerations

• Only authorized individuals should request email updates to maintain account security.
• Allow up to 24 hours for processing to ensure verification and system updates.
• Keep your contact details updated regularly to avoid service interruptions.

Conclusion

Updating a driver’s email address with YourRide is a straightforward process that safeguards communication and service quality. By following the outlined steps and engaging with our support team, you help maintain the reliability and connectivity we value across our taxi network nationwide.