https://help.yourride.nz/hc/en-us 2026-01-27T01:25:52Z https://help.yourride.nz/hc/en-us/articles/360000926815-Welcome-to-your-Help-Center 2019-05-02T00:22:38Z https://help.yourride.nz/hc/en-us/articles/360000926835-What-are-these-sections-and-articles-doing-here 2019-05-02T00:22:38Z https://help.yourride.nz/hc/en-us/articles/360000926855-How-do-I-customize-my-Help-Center 2019-05-02T00:22:39Z https://help.yourride.nz/hc/en-us/articles/360000926875-How-do-I-publish-my-content-in-other-languages 2019-05-02T00:22:39Z https://help.yourride.nz/hc/en-us/articles/360000926895-How-can-agents-leverage-knowledge-to-help-customers 2019-05-02T00:22:39Z https://help.yourride.nz/hc/en-us/articles/14038855175567-Booking-Larger-Vehicles 2025-10-14T23:06:11Z https://help.yourride.nz/hc/en-us/articles/14038855180943-Getting-Estimated-Fares-and-Booking-Airport-Transfers 2025-10-14T23:06:11Z https://help.yourride.nz/hc/en-us/articles/14038855193103-Disputing-Overcharges-or-Incorrect-Fare-Calculations 2025-10-14T23:06:11Z https://help.yourride.nz/hc/en-us/articles/14038855197327-Why-Taxi-Fares-May-Differ-Between-App-and-Phone-Bookings 2025-10-14T23:06:10Z https://help.yourride.nz/hc/en-us/articles/14038855203599-How-to-Delete-an-Old-Payment-Card-and-Add-a-New-One-in-the-YourRide-App 2025-10-14T23:06:10Z https://help.yourride.nz/hc/en-us/articles/14038855205007-Updating-Payment-Information-After-Voucher-or-Payment-Failures 2025-10-14T23:06:11Z https://help.yourride.nz/hc/en-us/articles/14038855220495-Handling-Duplicate-Charges-and-Refund-Requests 2025-10-14T23:06:10Z https://help.yourride.nz/hc/en-us/articles/14038855225615-Requesting-a-Refund-for-Incorrect-Charges-or-Rides-Not-Taken 2025-10-14T23:06:09Z https://help.yourride.nz/hc/en-us/articles/14038855253519-Updating-Driver-Email-Address 2025-10-14T23:06:08Z https://help.yourride.nz/hc/en-us/articles/14038855256463-Updating-Bank-Account-and-Vehicle-Registration-Details-for-Drivers 2025-10-14T23:06:08Z https://help.yourride.nz/hc/en-us/articles/14038855259279-Updating-Vehicle-Details-or-Requesting-Vehicle-Wrap-Removal 2025-10-14T23:06:08Z https://help.yourride.nz/hc/en-us/articles/14038855268879-Who-to-Contact-for-Emergency-Support-During-Your-Trip 2025-10-14T23:06:08Z https://help.yourride.nz/hc/en-us/articles/14038855272847-Unsubscribing-from-YourRide-Emails-When-the-Unsubscribe-Link-Does-Not-Work 2025-10-14T23:06:08Z https://help.yourride.nz/hc/en-us/articles/14038855276943-Setting-Up-a-New-User-or-Organization-Account-and-Digital-Voucher-Access 2025-10-14T23:06:08Z https://help.yourride.nz/hc/en-us/articles/14038855280271-Requesting-Rider-Exclusion-from-Specific-Driver-Matches 2025-10-14T23:06:08Z https://help.yourride.nz/hc/en-us/articles/14038869944591-How-to-Schedule-a-Ride-in-Advance-Using-the-YourRide-App 2025-10-14T23:06:10Z https://help.yourride.nz/hc/en-us/articles/14038869956239-How-to-Change-or-Cancel-Your-Trip 2025-10-14T23:06:11Z https://help.yourride.nz/hc/en-us/articles/14038869961231-Handling-Scheduled-Ride-Cancellations-Without-Notification 2025-10-14T23:06:10Z https://help.yourride.nz/hc/en-us/articles/14038869964559-What-to-Do-If-Your-Driver-Forgets-to-End-the-Trip-Resulting-in-an-Overcharge 2025-10-14T23:06:10Z https://help.yourride.nz/hc/en-us/articles/14038869996431-How-to-Pay-Using-a-Digital-Voucher-and-What-to-Do-If-It-Doesn-t-Apply 2026-01-27T01:25:52Z https://help.yourride.nz/hc/en-us/articles/14038869998223-Requesting-Additional-Discount-Cards-or-Promo-Codes-for-Passengers 2025-10-14T23:06:09Z https://help.yourride.nz/hc/en-us/articles/14038870014351-How-to-Retrieve-Ride-Receipts-If-Not-Automatically-Received 2025-10-14T23:06:11Z https://help.yourride.nz/hc/en-us/articles/14038870016655-Obtaining-GST-Receipts-for-Rides 2025-10-14T23:06:09Z https://help.yourride.nz/hc/en-us/articles/14038870023183-How-to-Reset-Your-Password-or-Regain-Account-Access 2025-10-14T23:06:09Z https://help.yourride.nz/hc/en-us/articles/14038870028687-Registering-as-a-Driver-on-the-TaxiCharge-Platform 2025-10-14T23:06:09Z https://help.yourride.nz/hc/en-us/articles/14038870032655-Adding-a-New-Driver-to-YourRide-Platform-and-Required-Documents 2025-10-14T23:06:09Z https://help.yourride.nz/hc/en-us/articles/14038870043023-What-to-Do-If-Drivers-Experience-Terminal-Connectivity-Issues-During-Transactions 2025-10-14T23:06:09Z https://help.yourride.nz/hc/en-us/sections/360000195855-Announcements 2019-05-02T00:22:38Z https://help.yourride.nz/hc/en-us/sections/360000195875-FAQ 2023-10-26T09:09:13Z https://help.yourride.nz/hc/en-us/sections/14038855171727-Scheduling-and-Vehicle-Options 2025-10-14T23:06:11Z https://help.yourride.nz/hc/en-us/sections/14038855184271-Trip-Modification-and-Cancellation 2025-10-14T23:06:12Z https://help.yourride.nz/hc/en-us/sections/14038855207823-Digital-Vouchers-and-Discount-Cards 2026-01-27T01:25:52Z https://help.yourride.nz/hc/en-us/sections/14038855217551-Refunds-and-Duplicate-Charges 2025-10-14T23:06:10Z https://help.yourride.nz/hc/en-us/sections/14038855227407-Receipts-and-GST-Documentation 2025-10-14T23:06:11Z https://help.yourride.nz/hc/en-us/sections/14038855239311-Password-and-Login-Issues 2025-10-14T23:06:09Z https://help.yourride.nz/hc/en-us/sections/14038855266575-Emergency-and-Support-Contacts 2025-10-14T23:06:08Z https://help.yourride.nz/hc/en-us/sections/14038855271695-Email-Communication-and-Account-Notifications 2025-10-14T23:06:08Z https://help.yourride.nz/hc/en-us/sections/14038855276047-Account-Setup-and-Registration 2025-10-14T23:06:08Z https://help.yourride.nz/hc/en-us/sections/14038869963535-Ride-Issues-and-Charges 2025-10-14T23:06:11Z https://help.yourride.nz/hc/en-us/sections/14038869979151-Managing-Payment-Methods 2025-10-14T23:06:11Z https://help.yourride.nz/hc/en-us/sections/14038870026639-Driver-Registration-and-Updates 2025-10-14T23:06:09Z https://help.yourride.nz/hc/en-us/sections/14038870039311-Vehicle-and-Payment-Information-Updates 2025-10-14T23:06:08Z https://help.yourride.nz/hc/en-us/sections/14038870042511-Driver-Payment-and-Technical-Support 2025-10-14T23:06:09Z https://help.yourride.nz/hc/en-us/sections/14038870056719-Customer-Convenience-and-Experience 2025-10-14T23:06:08Z https://help.yourride.nz/hc/en-us/categories/360000099135-General 2023-10-26T09:09:13Z https://help.yourride.nz/hc/en-us/categories/14038855171215-Booking-and-Ride-Management 2025-10-14T23:06:12Z https://help.yourride.nz/hc/en-us/categories/14038855202831-Payments-and-Refunds 2026-01-27T01:25:52Z https://help.yourride.nz/hc/en-us/categories/14038855236111-Account-and-Driver-Management 2025-10-14T23:06:09Z https://help.yourride.nz/hc/en-us/categories/14038855265935-Customer-Support-and-App-Usage 2025-10-14T23:06:08Z